Changes to Orders

Changes in Design

For request for change in design, quantity and other concerns, email us.

Cancel Orders

You may cancel your order with a charge fee of P2,000 ($40) if cancellation is made on the same day of ordering or the first hour of the following day.

Beyond the specified time period, an additional minimum of P400 ($8) will be charged for the preparation of the layout. If we have already purchased the materials for your order, the total cost of the materials +30% will also be charged. The purchased materials will be shipped to you and the shipping charges shall be on you. The 30% additional charge shall cover for the administrative cost of the said materials.

No refunds are made upon confirmation. You may claim refund or chargeback to your credit card in four weeks. If your payment is in check form, they must be cleared first with the bank before refunds may be issued.

Cancel your order

Returns and Exchanges

In order for us to keep our prices low, our items are shipped directly to you. Therefore, all sales of unprinted items are final. No refunds or exchanges.

We shall replace all products at no cost if we fail to follow all specifications made on the placed order. However, if you may have overlooked their specifications including but not limited to typographical errors in the layouts, we offer 50% discount on the reprinting. The replacement processing time is minimum of one (1) week depending on the complexity of the job.

Your complaints must be addressed to us within five (5) business days. If a representative is sent to file a complaint, you must send a letter of authorization, or send an SMS or “text” to our office regarding authorization or call us directly for the complaint to be honored. For a complaint to be valid and to merit replacement, you must return the products to us. If you wish to retain partial number of the products, we shall only replace equal to the number of returned products.